Terms of service

Supplier identifications

Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l.

Strada Scudetto 23 – 31100 Treviso (TV), Italy

P.iva and c.f. 04482520261

Cap. Soc. Euro 100,000 i.v.

Reg. Imp. Of TV n. 04482520261

goppion@blitzmicro.com

www.goppioncaffe.it

Products main features

The products are listed directly on the Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. website with their essential features. For each of the products viewed, the Customer will have access to a special data sheet with the main information about the product, in accordance with art. 9 and 14 of Regulation (EU) No 1169/2011 of the European Parliament and of the Council, such as name of food and list of ingredients, including those that may cause allergies and intolerances (for certain foods), product’s quantity, storage conditions, etc.

Booking and purchasing

In order to purchase products online from the e-shop, the Customer will have to access the http://www.goppioncaffe.at/. In the e-shop, you can select and book the individual products offered. You simply need to indicate the quantity and confirm after selecting any further option desired. In this way, the products will be added to the virtual cart.

You can add, delete or confirm all reservations made up to that point. In order to confirm the order, the Customer must pass through the authentication:

– if already registered, simply use your email address and password.

– if not yet registered, you’ll be required to do so, indicating all the required data.

Purchase will be completed by Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. only when the order is confirmed by email, fax, or by the “VS order confirmation” form. The confirmation will be sent out within 2 working days from receipt of the order. The email contains the ordering details, the price of the purchased product, the shipping costs and any additional charges, the address the product will be delivered to, delivery time, and the information about the right of withdrawal. The Customer should print and preserve the order’s confirmation. According to art. 12 of Legislative Decree No.70 / 2003, Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. informs the Customer that any submitted order is stored in digital form in the server at the website hosting provider and in paper or digital form by Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. itself, in accordance with secrecy and security criteria.

Availability of products and selling price

All products in the e-shop are available and in stock. If there are unexpected delays in delivering the products, the Customer will be promptly informed via email, as well as in the event of temporary unavailability of one or more products.

Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. ships to Austria. Each item shows the unit selling price expressed in Euros and is inclusive of VAT and any other tax. The cost of shipping and any additional charges, if any, are not included in the purchase price, as they’re indicated and calculated separately.

Shipping charges may vary depending on the type of delivery selected, the quantity of products to be dispatched, their volume, weight and place of destination; the charges will be visible during the purchase procedure and on the “VS Order Confirmation” form.

Payment methods

The Customer may use the following methods for payment:

a. Credit card from the most common circuits: VISA, MASTERCARD, VISA ELECTRON, AMERICAN EXPRESS

b. PAYPAL

c. KLARNA, APPLE PAY, GOOGLE PAY

Transactions will be carried out in accordance with bank security regulations. However, Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. assumes no responsibility for any fraudulent or illicit use that can be made by third parties (e.g., credit cards) upon payment of purchased products, as long as it can prove that it took all possible precautions based on the best science and experience available at the time and on ordinary diligence.

Beneficiary:

blitz micro s.r.l.

Strada Scudetto 23 – 31100 Treviso (TV)

Since completing the purchase procedure implies the obligation of the Customer to pay for the chosen products, it is stated that when the order is dispatched, which as indicated above means the conclusion of the contract with Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l., the obligation to pay is mandatory.

Warranty

Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. guarantees the compliance of its products with the updated industry standards and their preservation by the expiry date stated in the package. The products must be stored by the Customer in accordance with the instructions provided in this regard and always in areas where hygienic and environmental conditions are suitable for the products themselves; consequently, Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. will not be liable for disputes concerning products that have not been retained by the Customer in accordance with the above-mentioned requirements.

Any non-conformity of the products may be raised by the Customer in accordance with the current consumer protection regulations, and in particular the Legislative Decree no. 6 September 2005, No. 206 (Consumption Code). The complaint of non-conformity of the products must be sent to Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. as specified in the following point 12. In case of non-compliance, Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. is responsible for providing a free replacement of the non-compliant product within reasonable time.

Applicable law and jurisdiction

These terms of sale are governed by Italian law. Controversy arising in connection with these terms and conditions (including non-contractual disputes) are subject to the exclusive jurisdiction of the local courts of Italy, provided that this does not affect the right of parties to seek proceeding in any other competent jurisdiction, in accordance with the applicable procedural law.

Communications and complaints

Written communications addressed to Goppion Caffe Spa | ECommerce Partner blitz micro s.r.l. and any complaints will be considered valid only if sent to Strada Scudetto 23 31100 Treviso (TV); or faxed to +390422 828774; or sent by e-mail to goppion@blitzmicro.com